Google Play Store

How to cancel a subscription for OfficeSuite purchased through the Google Play Store:

 

Before you begin:

  • This guide applies only to subscriptions purchased through Google Play on an Android device.

  • Cancelling the subscription will stop future charges, but will not provide refunds for unused portions.

  • If you purchased the subscription directly from MobiSystems or another platform, follow their specific cancellation instructions.

 

Steps to cancel:

  • Open the Google Play Store app on your Android device.

  • Tap your profile picture in the top right corner.

  • Select ‘Payments & subscriptions’.

  • Under ‘Subscriptions’, find the OfficeSuite subscription you want to cancel.

  • Tap the subscription.

  • Tap ‘Cancel subscription’.

  • Read the confirmation message and follow any additional instructions.

  • You will receive a confirmation email from Google Play confirming your cancellation.

 

Further info:

  • Turn off auto-renewal: Even after cancelling, auto-renewal might be turned on for future subscriptions. Ensure you turn it off within the subscription details page.

  • Contact MobiSystems support: If you encounter any issues cancelling through Google Play, you can contact MobiSystems support directly for assistance.

 

Remember:

  • Uninstalling the app won't cancel your subscription. You must follow the steps above.

  • Cancelled subscriptions will lose access to premium features after the current billing period ends.

Was this article helpful?

15 out of 34 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.